harriseve
MountZion
0040
Points
This Game
Cards

Played

Antagonism in response to:
Start by making UCSF geographically coherent at a single site where faculty, staff, students, trainees can interact with each other
That was design intent for Missn Bay but how does this model map to distributed info / data & enviro sustainability?
played over 7 years ago by harriseve
Adaptation in response to:
Yes! Move beyond the primitive idea that patients' data belongs to us, not them. Must give them value in exchange.
changing the way patient/provider info exchanged is key to improved outcomes: e.g. re-admits; cancer risk perception; chronic disease mgt
played over 7 years ago by harriseve
Adaptation in response to:
Each patient who comes to a UCSF clinic or hospital gets a student health advocate! #Education
enable patient use of professional #patientadvocate, #patientnavigator, decision-support partners, communication aids, literacy support
played over 7 years ago by harriseve
Adaptation in response to:
We don't need the Ritz. We need systems designed with input from patients--not fancy, but accessible to those with the most complex needs.
Empower patients. Patient experience design is not as hard as neuro science so let's quit re-arranging deck chairs and DO IT! #patientX
played over 7 years ago by harriseve
Investigation in response to:
Do you believe we are moving in that direction now?
I'm very underwhelmed & disappointed with UCSF Med Ctr's patient experience expertise #patientX
played over 7 years ago by harriseve
Momentum in response to:
UCSF becomes a leader in leveraging social networks to transmit healthy behaviors
quick, that ship has almost sailed with Harvard & Stanford at the helm #hcsm healthcare social media
played over 7 years ago by harriseve
Adaptation in response to:
Online portal to health experts for answering questions from those without access to cutting edge information
AND: we empower people with #healthliteracy & #medialiteracy skills so they can crowdsource & use peer-to-peer w/o relying on "experts?"
played over 7 years ago by harriseve
Momentum in response to:
offer retired physicians to help be ombudsman for patients navigating complex care from multiple specialists #care #cpc
I do this for a living right here! #patientnavigator #care | what is #cpc?
played over 7 years ago by harriseve
Momentum in response to:
UCSF can be a leader in patient empowerment by giving them the tools to understand and proactively care for their health. #care
UCSF can lead by training providers 2 partner with & empower patients; by listening 2 patients; by communicating wisely & effectively #care
played over 7 years ago by harriseve
Adaptation in response to:
Offer four day work week for non-clinical staff.
I will volunteer for 4-day week! Some job sharing /remote work may be involved.
played over 7 years ago by harriseve
Investigation in response to:
Done well, improving the experience of patients requires a lot of expertise. You will find that expertise in Family Medicine.
Family medicine an interesting discipline choice. I would add HIT innovation, consumer experience design & concierge medicine. NTSB? #care
played over 7 years ago by harriseve
Momentum in response to:
Who would be the initiator--physician or patient?
Yes :) and don't forget peer-to-peer healthcare, patient & caregiver virtual networks. @susannahfox has gr8 data on this #care
played over 7 years ago by harriseve
Positive Imagination in response to:
How can UCSF lead the way in 2025?
Embrace patient-centricity in #care design, clinical research & provider education. Brilliantly utilize big data. Stay sustainable.
played over 7 years ago by harriseve
Critical Imagination in response to:
What urgent challenges will UCSF face in 2025?
If public education doesn't adequately support math & science, where will workforce come from? (no offense, India & China, but seriously!)
played over 7 years ago by harriseve
Adaptation in response to:
Agreed. Life-saver, plus will allow word of mouth outreach through consumers who partake of offerings & encourage family/friends to do same
with full feedback loop..we want to keep teaching providers to speak "patientese" while we teach patients more "medicalese" #education
played over 7 years ago by harriseve
Investigation in response to:
Patient centered care from the time the pt leaves home to the time the patient returns home: who would you choose UCSF or the competitor?
not enough info here to "choose." Also, #patient centered care would continue while patient *is* home!
played over 7 years ago by harriseve
Momentum in response to:
Embrace health promotion and not simply cure-behavior accounts for large proportion of health outcomes
So important! And this is human-centered bottom line. But as institution UCSF prolly looking 4 *triple* bottom line so LOTS of change req'd
played over 7 years ago by harriseve
Positive Imagination in response to:
How can UCSF lead the way in 2025?
Profit, People, Planet = triple bottom line that I hope UCSF goals align with. Our profit should = enuf 2 catalyze innovation; sustain
played over 7 years ago by harriseve
Investigation in response to:
As sitting is a newly discovered health risk - how do we integrate movement at work? How do we make work a #joy? A #playground #TeamCLS
How could incentives be leveraged? How could knowledge work be re-engineered?
played over 7 years ago by harriseve
Investigation in response to:
Something like 30% of UCSF workers will be retirement eligible within five years. What are we doing to prepare?
REALLY? That's scary from a financial perspective, let alone talent drain...
played over 7 years ago by harriseve
Antagonism in response to:
UCSF sponsors a StoryCorp health booth at locations to capture poignant cradle to grave experiences #cpc #publichealth
Booths & kiosks failed in the 1980s; now supplanted by social media. Gr8 stories R already being told online; listen 2 patients & curate!
played over 7 years ago by harriseve
Momentum in response to:
Using personal health records might be a good way to help... http://en.wikipedia.org/wiki/Personal_health_record
big fav #ASCO13 session was #patient reported outcomes. Maintain respect + provide effective interventions, promotion & prevention
played over 7 years ago by harriseve
Investigation in response to:
UCSF Paper on patient understanding of medical instructions. bit.ly/1g6d5gs English patients understand only 50-60%. ESL 30-40%.
plenty of data to support this. Answer? *professional writers* & communications pros to design appropriate info exchanges
played over 7 years ago by harriseve
Investigation in response to:
'Jargon' to laymen is 'terminology' to specialists. We need clarity and well-defined terms to organise our ideas and observations.
Not mutually exclusive. In communications, audience characteristics rule. Translation is possible; results= >patient safety & adherence.
played over 7 years ago by harriseve
Level
Novice
Occupation
patientnavigator
Achievements
Strengths
Positive Imagination
Critical Imagination
Momentum
Antagonism
Adaptation
Investigation